1.1 What is personal data
Personal data is information that discloses or can disclose the identity of the user. We adhere to the principle of data avoidance. As far as possible, we refrain from collecting personal data.
1.2 Handling of personal data
Personal data is used exclusively for the purpose of establishing the contract, defining its content, implementing or processing the contractual relationship (Art. 6 I p. 1 b DSGVO).
Beyond that, personal data will only be processed if we have received your consent to do so (Art. 6 I p. 1 a DSGVO) or if it is data whose processing is necessary for our legitimate interests and insofar as the balancing process shows that no overriding interests, fundamental rights or freedoms on your part are opposed (Art. 6 I p. 1 f DSGVO).
We may use processors for the processing of your personal data, with whom we have concluded an order processing agreement if necessary, but will not pass on the personal data to third parties beyond this as a matter of principle.
Only for the fulfillment of the contract, the data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. For the processing of payments, the payment data required for this will be passed on to the credit institution commissioned with the payment and, if applicable, to the commissioned and selected payment service provider.
The processing of your personal data takes place in the EU and in countries classified by the EU as safe or appropriate. If the processing of personal data takes place in the USA, we try to ensure that the services we use are certified under the "Data Privacy Framework".
1.3 Usage data
When visiting the website, general technical information is collected. This is the IP address used, time, duration of the visit, browser type and, if applicable, the page of origin. This usage data is registered in a log file for technical reasons and can be used and stored for the purpose of statistical evaluation of this website.
1.4 Registration data
Registration is required for the comprehensive use of the functions of our website. The registration data is collected through your corresponding entries and used for the specifically stated purpose in accordance with your consent (Art. 6 I S. 1 a DSGVO).
1.5 Duration of storage
We store your personal data after the termination of the purpose for which the data was collected only as long as this is required by law (especially tax law).
This currently corresponds to 190 days.
The aforementioned data is stored as log files on the servers of our internet service provider. This is necessary in order to display the website on the device you are using and to ensure stability and security.
2.1 Information
You can request information from us as to whether we are processing personal data about you and, if so, you have a right to be informed about this personal data and to receive the further information referred to in Article 15 of the GDPR.
2.2 Right to rectification
You have the right to rectification of inaccurate personal data concerning you and may request the completion of incomplete personal data in accordance with Art. 16 DSGVO.
2.3 Right to erasure
You have the right to demand that we delete the personal data concerning you without undue delay. We are obliged to delete them without delay, in particular if one of the following reasons applies:
The right to erasure does not exist insofar as your personal data is required for the assertion, exercise or defense of our legal claims.
2.4 Right to restriction of processing
You have the right to demand that we restrict the processing of your personal data if
you dispute the accuracy of the data and we therefore verify the accuracy,
2.5 Right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format and you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent or a contract and the processing is carried out by us with the help of automated processes.
2.6 Right of withdrawal
Insofar as the processing of your personal data is based on consent, you have the right to revoke this consent at any time.
2.7 General and right of appeal
The exercise of your above rights is generally free of charge for you. In the event of complaints, you have the right to directly contact the supervisory authority responsible for us, the State Data Protection Officer.
3.1 Data security
All data on our website is secured by technical and organizational measures against loss, destruction, access, modification and distribution.
3.2 Sessions and cookies
In order to operate the website, we may use cookies or server-side sessions in which data can be stored. Cookies are files that are stored on your hard drive by a website in order to automatically recognize this computer the next time you visit the website and thus to be able to adapt the use of the website to you. Some of the cookies used are deleted after the end of the browser session. These are so-called session cookies. Other cookies remain on your terminal device and allow the browser to be recognized when you visit our website at a later time (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Please note that you may not be able to use some functions of this website if cookies are disabled. We ensure that no personal data is taken from sessions or through cookies and that cookies are only used if this is technically necessary for the website. Thus, the balancing shows that there are no overriding interests on your part (Art. 6 I S. 1 f DSGVO).
4. Comments
Insofar as you use the comment function on our website, the time of creation, your chosen pseudonym and temporarily also your IP address are stored in addition to these comments. This is done so that we can protect our rights in the event of illegal content.
5. Presence on social media platforms
We use the following social media platforms for company presentation and communication (explicit reference is made to the privacy statements and opt-out options linked below).
Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland).
Privacy policy: https://www.facebook.com/about/privacy/
Opt-Out: http://www.youronlinechoices.com
Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA).
Privacy policy and opt-out: http://instagram.com/about/legal/privacy/.
YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).
Privacy policy: http://www.youtube.com/t/privacy/.
LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Irland)
Privacy policy: https://www.linkedin.com/legal/privacy-policy
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
These social media platforms may process personal data outside the EU, we refer in this respect to the above privacy statements of the social media platforms.
The respective social media platforms may create usage profiles from your usage behavior and the resulting interests and actions on your part and store cookies on your computer in which your usage behavior is stored. If you have an account on the respective social media platform and are logged in, your usage behavior may even be stored independently of the device. Your usage profile can be used, for example, to place advertisements that presumably correspond to your interests.
We process the personal data exclusively for communicating with you via the social media platform you have chosen and for optimizing our online presence and ensure that no interests on your part are affected here that outweigh this legitimate interest on our part (Art. 6 I p. 1 f DSGVO). Insofar as you have already given the respective operator of the social media platform effective consent to the corresponding data processing, the processing of your personal data will also be based on this consent (Art. 6 I S. 1 a DSGVO).
6.1 Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") and collects and stores data via this web analytics service, from which user profiles are created using pseudonyms. The usage profiles created in this way are used to evaluate visitor behavior in order to design and improve the offer presented on this website in line with requirements. Google Analytics uses "cookies", which are small text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. The usage profiles kept under a pseudonym will also not be merged with personal data about the user without the user's express and separately declared consent. Thus, the balance shows that there are no overriding interests on your part (Art. 6 I p. 1 f DSGVO). You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
You can also prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: Google Analytics deactivate. You can view Google's privacy policy at http://www.google.de/intl/de/policies/privacy/. For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/de.html or http://www.google.com/intl/de/analytics/privacyoverview.html. We would like to point out that on this website Google Analytics has been extended by the code "anonymizeIp" to ensure anonymized collection of IP addresses (so-called IP masking).
6.2 Google Tag Manager
This website also uses the Google Tag Manager. Through this service, website tags can be managed via an interface. This Google tool only implements tags. No cookies are used in this process and no personal data is collected. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager.
6.3 Social media links
We have our own social media pages with the third-party providers that can be reached via links from this website. Using the links will take you to the respective websites of the third-party providers (e.g. Facebook, Twitter, Instagram). To avoid unnecessary data transfer, we recommend logging out of the respective third-party provider before using a corresponding link, so that usage profiles cannot be created by the third-party provider simply by using the link.
6.3 Social media links
We have our own social media pages with the third-party providers that can be reached via links from this website. Using the links will take you to the respective websites of the third-party providers (e.g. Facebook, Twitter, Instagram). To avoid unnecessary data transfer, we recommend logging out of the respective third-party provider before using a corresponding link, so that usage profiles cannot be created by the third-party provider simply by using the link.
6.4 Use of Facebook plugins
On these web pages, plugins of the social network www.facebook.com are used, which is operated by Facebook Inc. 1 Hacker Way, Menlo Park, CA 94304, USA ("Facebook"). The entity responsible for processing the information collected by Facebook is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
When you call up Internet pages of our website that are provided with such a plugin, a connection is established to the Facebook servers and the plugin is activated on the Internet page by a message to your browser. This transmits to the Facebook server which of our Internet pages you have visited. If you are logged in as a Facebook member, Facebook assigns this information to your personal Facebook user account. When using the plugin functions (e.g. clicking the "Like" button, submitting a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before activating the plugin. For more information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy, please refer to Facebook's privacy policy at https://www.facebook.com/about/privacy/.
6.5 Use of Facebook Remarketing Pixels
We use Facebook Pixel of the Facebook network (operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94304, USA). This function allows us to target visitors to this website with advertising on Facebook. For this purpose, personalized and interest-related Facebook ads are displayed when Facebook pages are visited. The function is enabled on our website by a pixel from Facebook, which is implemented on the page. Via the pixel, a direct connection to the Facebook server is established when you visit our website, if you have consented to the setting of the pixel (Art. 6 I p. 1 a DSGVO).
For more information about the collection and use of data by Facebook, about your rights in this regard and options for protecting your privacy, please refer to Facebook's privacy policy at https://www.facebook.com/about/privacy/ .
If you do not want Facebook to assign the collected information directly to your Facebook user account, you can edit the function in your account settings at: https://www.facebook.com/login.php?next=https%3A%2F%2Fwww.facebook.com%2Fsettings%2F%3Ftab%3Dads#_=_. To do so, you must be logged into Facebook.
You can also manage your basic advertising preference at the following link: http://www.youronlinechoices.com/de/praferenzmanagement/?tid=331636739121
6.6 Use of YouTube
This website and the integrated offers contain so-called embeddings of videos on YouTube. These enable the connection to YouTube and the videos stored there. YouTube is an offer of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Here, no interests of the users are affected, which outweigh this technical necessity of the integration of the videos (Art. 6 I S. 1 f DSGVO). The purpose and scope of data collection and use by Google, as well as your rights and settings options for protection as a customer of YouTube, please refer to the privacy notices of YouTube. These can be found at: http://www.youtube.com/t/privacy/.
6.7 Use of Vimeo
This website and the integrated offers contain so-called embeddings of videos on Vimeo. These enable the connection to Vimeo and the videos stored there. Vimeo is operated by Vimeo, Inc. 555 West 18th Street, New York, New York 10011. For the purpose and scope of data collection and use by Vimeo, as well as your rights and settings options for protection as a customer of Vimeo, please refer to the privacy policy of Vimeo. These can be found at: https://vimeo.com/privacy
6.8 Use of Quentn
We use the Quentn software to send our newsletters. Quentn is a service provided by the company Quentn.com GmbH, David-Gilly-Str. 1, 14469 Potsdam. Your data stored during the newsletter registration (e-mail address, name if applicable, IP address, date as well as the time of your registration) are sent to a server of the company Quentn.com GmbH and stored there. You can cancel or revoke your subscription to this newsletter and thus your consent to the storage of your data at any time for the future. Details on this can be found in the confirmation email as well as in each individual newsletter. The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of Quentn after you unsubscribe from the newsletter. Data that has been stored by us for other purposes (e.g. e-mail addresses for the member area) remains unaffected by this. For more details, please refer to Quentn's privacy policy at: https://quentn.com/datenschutz.
6.10 Bing Ads
On our website, we use technologies from Bing Ads (operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft sets a cookie on your terminal device if you have accessed our website via a Microsoft Bing ad. In this way, Microsoft and we can recognize that someone has clicked on an ad, been redirected to our website and reached a previously determined target page ("conversion site"). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion site. Microsoft collects, processes and uses information via the cookie, from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are used to display advertisements. No personal information about the identity of the user is processed. If you do not want information about your behavior to be used by Microsoft as explained above, you can refuse the necessary setting of a cookie - for example, by using browser settings that generally disable the automatic setting of cookies. You can also prevent the collection of data generated by the cookie and related to your use of the website, as well as the processing of this data by Microsoft, by declaring your objection under the following link https://choice.microsoft.com/de-DE/opt-out. For more information on data protection and the cookies used by Microsoft and Bing Ads, please visit the Microsoft website at https://privacy.microsoft.com/de-de/privacystatement.
6.11 LinkedIn Insight Tag
We use the conversion tracking tool LinkedIn Insight-Tag (operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA; in the European area: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland), for marketing purposes. In doing so, the service also processes personal data from you, such as your IP address. This processing also takes place within the USA.
The use of LinkedIn Insight-Tag only takes place with your consent (Art. 6 I S. 1 a DSGVO).
You can view the privacy policy of LinkedIn here: https://de.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy
6.12 Trustpilot
We use the rating tool Trustpilot of Trustpilot A/S, Pilestræde 58, 5th floor, 1112 Copenhagen K, Denmark, to receive customer ratings and publish them.
After a corresponding consent, we sometimes send an e-mail with a corresponding link to users who have used our service in order to submit a rating. For the purpose of verification, we transmit the data required for this purpose (this includes the name, e-mail address and our booking number) of the respective users to Trustpilot.
The legal basis for processing the user's data as part of the rating process is consent pursuant to Art. 6 I p. 1 a DSGVO.
In order to submit a rating, it is necessary to open a customer account with Trustpilot, whereby their terms of use and privacy policy apply. The rating can then be published on our website and on the websites of Trustpilot and its partners in accordance with Trustpilot's specifications. However, there is no right to publication.
Trustpilot widgets are integrated on this website to display Trustpilot services (e.g. seal of approval, collected ratings).
The content of the widget (e.g. rating) is provided by Trustpilot, which is why a connection between our website and the servers of Trustpilot is necessary. In the process, general technical information, including your IP address, is transmitted to Trustpilot. In addition, it is transmitted to Trustpilot which of our Internet pages you have visited. This information may be stored in a cookie and used by Trustpilot to determine which other websites using Trustpilot you have visited. This information may be stored in a user profile and used for advertising or market research purposes.
The legal basis for processing the user's data in the context of integrating the widget is our legitimate interest in providing visitors to our website with information regarding the quality of our services (Art. 6 I p. 1 f DSGVO). If we ask you to consent to the processing of your data through the use of cookies, the legal basis is Art. 6 I S. 1 a DSGVO.
You can view Trustpilot's privacy policy here: https://de.legal.trustpilot.com/for-reviewers/end-user-privacy-terms
You can view Trustpilot's terms of use here: https://de.legal.trustpilot.com/end-user-terms-and-conditions
6.13 Bunny Fonts
We use the Bunny Fonts font from BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia, to display a uniform font on our website. These are automatically stored in your browser cache when you access our pages in order to enable the desired display. If your browser does not support the web fonts used, a standard font from your computer may be used. This does not affect any user interests that outweigh this technical necessity (Art. 6 I p. 1 f GDPR). You can view Bunny Fonts' privacy policy here: https://bunny.net/privacy/
6.14. Content Delivery Network (CDN)
We use Bunny CDN (operated by BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia) to properly deliver the content of our website. This is a service that acts as a content delivery network (CDN) on our website. A CDN helps to make the content of our online offering available more quickly with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to BunnyWay d.o.o. servers, whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed exclusively for the above-mentioned purposes and to maintain security and functionality. The CDN is used on the basis of our legitimate interests, i.e. interest in the secure and efficient provision and optimization of our online offer in accordance with Art. 6 I S. 1 f GDPR. You can view Bunny CDN's privacy policy here: https://bunny.net/privacy/
To contact us regarding data protection, you are welcome to use the following contact options. Responsible party in the sense of the DSGVO:
Coachy OOD
104 Simeonovsko shose Blvd
1700 Sofia, Bulgaria
Email: support@coachy.net
Phone: +49 2689-9898882 (We do not provide phone support)
Disclaimer
German law applies exclusively. The German version of these general terms and conditions is binding. The English version is for information purposes only.
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